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athenahealth patient portal login

You can ask us to correct health information about you that you think is incorrect or incomplete. To do this, you must create a password for your account by clicking the. When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Starting a new practice can be overwhelming weve got you. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. Click on the back arrow to return to the Patient Portal. Patient Portal is a communication service offered as a convenience to our patients. How do we typically use or share your health information? Ive logged into athenaPatient, but it says my provider isnt supported yet. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). How do I know which of my family members data is being shown in the athenaPatient app? Start by clicking the button below, and logging in with the email and password you already use. Please check periodically for updates. Because of this, your use of our Portal is also subject to your healthcare provider's, our Client's, privacy policy. Therefore, our practices with respect to the Portal are exempt from the California Consumer Privacy Act (the CCPA). We secure your personal information from unauthorized access, use or disclosure. Navigate to the Profile screen by clicking Profile in the bottom navigation bar. You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. Because of this, your use of our Portal is also subject to your healthcare provider's, our Client's, privacy policy. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. It is not intended to provide medical advice. Toggle this switch to turn biometric authentication on or off. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. In most cases, this information is generated by various tracking technologies, such as, We may automatically collect information (and may store it in our server logs) regarding your use of our services and the content you viewed. If you have any specific questions about this policy, please contact us at consumerprivacyrequests@athenahealth.com. Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge. Just find your QuickPay Code on your billing statement and you're ready to go. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Tailor your athenahealth experience to your organization's specific needs with industry-leading solutions. For information on the Covid-19 vaccine: https://healthcare.ascension.org/COVID-19/Covid-Vaccine. If such messages are made part of your permanent medical record, they will be accessible to our current and future staff members who are involved with your care. Your provider's office will make every effort to respond to your messages within a timely manner. How do I know which providers share data (appointments, messages, test results, etc.) For example, a parent would have access to their childrens health data. You understand that while connected or attempting to connect to a healthcare institution's system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose, and use certain data and related information, including information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data, and other content. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. We are not required to agree to your request, and we may say "no" if it would affect your care. The Practice Entities have no control over the security or privacy practices of these external websites. Ask us how to do this. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. that you are authorized to address the patient's billing matters. for more information about an FDA recall. If you receive a message that your provider is not yet enabled to use athenaPatient, you can click the Take me to my portal button, which will open a browser window on your mobile device with your Portal Locator loaded. The Portal does not respond to web browsers' Do Not Track signals. We will say "yes" unless a law requires us to share that information. Therefore, use of Patient Portal may not be appropriate if there is sensitive information that you want to discuss directly with your healthcare provider. Just find your QuickPay Code on your billing statement and you're ready to go. Indicate your contact preferences for different types of notifications. This Patient Portal and all other sites hosted by any of the Practice Entities and the content contained herein and therein are provided by the Practice Entities on an "As Is" basis. You expressly agree that exclusive jurisdiction for any dispute with any of the Practice Entities resides in the courts of Middlesex County, Massachusetts, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Middlesex County, Massachusetts, in connection with any claim involving any of the Practice Entities. Here, you will see a list of all the Patient Portals you have access to. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. trouble logging in, password assistance, access to family members information etc.) Here are answers to some frequently asked questions to help you get started. Any unauthorized registration for, access or use of the Portal, our Services, client accounts or Third Party Platforms is strictly prohibited. In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services). We may charge a reasonable, cost-based fee. Let us know in writing if you change your mind. What do I need to access the Patient Portal? We will make sure the person has this authority and can act for you before we take any action. Click the desired message in your inbox to read the message. If you don't agree, don't use the Patient Portal. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. Why doesn't anything happen when I click on a medical form? Were located at 311 Aresenal Street, Watertown MA 02472. The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. Messages you send or receive via Patient Portal may become part of your permanent medical record at the sole discretion of your physician. To use Self Check-In through athenaPatient, your provider must have this feature enabled at their practice. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. Only test results which are considered appropriate for release will be accessible through the Patient Portal. You may opt-out of receiving these calls on the "Contact Preferences" page, located under the My Profile tab. Select your provider and office location. You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. Only test results which are considered appropriate for release will be accessible through the Patient Portal. We will say "yes" to all reasonable requests. We have to meet many conditions in the law before we can share your information for these purposes. You can ask us not to use or share certain health information for treatment, payment, or our operations. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. How do I ask a question about my account balance? Please try again in a few moments.? We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law. We may contact you for fundraising efforts, but you can tell us not to contact you again. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area. Select the patient statement you would like to view. Select an available appointment from the calendar. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. Just look for the Patient Portal link and click on it to be taken to the Patient Portal welcome page. The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. You understand that Patient Portal provides you with online access to some clinical information about you. We can use and share your health information to bill and get payment from health plans or other entities. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. through the athenaPatient app? As described above, the information we collect through the Portal is HIPAA protected health information or otherwise covered by the California Confidentiality of Medical Information Act. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). No, the athenaPatient app does not currently have all the same functionality as your Patient Portal. Cookies are used for system performance functionality. Athena Health Patient Portal Login - Athenahealthpatientportal.net We offer the Portal on behalf of our Covered Entity clients (Clients), as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We must follow the duties and privacy practices described in this notice and give you a copy of it. If you have an upcoming appointment that occurs in the next few days, you will see it listed at the top of the Visits screen. We will say "yes" to all reasonable requests. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. You understand that while connected or attempting to connect to a healthcare institution's system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose, and use certain data and related information, including information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data, and other content. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. You will be notified if your Patient Portal service is discontinued. Can I access my Patient Portal from the athenaPatient app? The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. We may use your information for the following purposes on behalf of your health care provider including, but not limited to, those listed below: For purposes of making the Portal available for your use; To allow you and any other users you authorize to coordinate and manage your medical care with your health care providers. For questions on those practices, please consult your healthcare provider/institution. Select your provider, office location, and your preferred time of day and days of week. http://www.adobe.com/products/acrobat/readstep2.html, Get a copy of your paper or electronic medical record, Correct your paper or electronic medical record, Get a list of those with whom we've shared your information, File a complaint if you believe your privacy rights have been violated, Tell family and friends about your condition, Market our services and sell your information, Help with public health and safety issues, Respond to organ and tissue donation requests, Work with a medical examiner or funeral director, Address workers' compensation, law enforcement, and other government requests, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://myidentity.platform.athenahealth.com/static/help/terms.html, https://myidentity.platform.athenahealth.com/static/help/privacy.html. We may charge a reasonable, cost-based fee. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. How do I register for the Patient Portal? This feedback form is a one-way communication system. powered by. To respond to your inquiries and fulfill your requests; To inform you about relevant and important information about the Portal, provide to you communications from your provider(s)/our Clients, updates to terms & conditions, and policies, and other relevant administrative changes and information relating to the Portal; To pull requisite data to adhere to government incentive programs, including but not limited to, your health care provider's achievement of government quality programs through their engagement with the Portal; To improve the Portal offering to our Clients. If you need help remembering the email associated with your Patient Portal account, contact your providers office and they should be able to help identify it for you. Why doesn't anything happen when I click on a medical form? As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device.

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