alight customer care representative job description

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alight customer care representative job description

Position: Alight Alumni Customer Care Representative I Job Description This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Find contacts: direct phone number, email address, work experience. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Customer Care Representative Resume Examples. Alight Solutions Average Alight Solutions Salary | PayScale The assessors like to know that you are familiar with the company and with the position for which you are interviewing. We strive for Excellence Every Day by collaborating with our clients and colleagues. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Customer Service Representative Job Description - Forbes Advisor We strive for Excellence Every Day by collaborating with our clients and colleagues. Visit investor site Looking for an Alight office? The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Alight Solutions Customer Care Representative Jobs Customer Care Representative, Human Resources - Virtual New York Equal Pay for Equal Work Act Statement. Tasks to include in a Customer Care job description . With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Benefits start on your first day of employment, Programs & activities that give back to our. At Alight, we connect passion with purpose. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Be prepared to answer why you are interested in this particular job opening. This role is charged with motivating donors to be engaged and involved, as well as successfully facilitating annual . Reporting Relationships Our story starts with a simple universal truth: Every business is a people business. Knowing our products inside and out so that you can . The estimated base pay is $36,558 per year. You have already created a job alert with same filters. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Our story starts with a simple, universal truth: Every business is a people business. * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Customer Care Representative Resume Examples & Samples for 2023 - JobHero Working as a Customer Support Representative at Alight - Indeed * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. READ MORE Important information: The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. We promote healthy lifestyles and flexible work arrangements for our employees. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Key Duties & Responsibilities. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Are you interested in helping us shape the future of work and life for organizations, people and their families? HDHP or PPO available., At Alight, we believe a companys success starts with its people. Location A 401k plan that includes a corporate match. Alight Solutions Customer Care Representative Reviews Updated Jan 30, 2023 Search job titles Find Reviews Filter Clear All English Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Human Resources Information Technology Legal Marketing Alight Solutions Customer Service Representative Reviews Working as a Customer Service Representative at Alight - Indeed They may often give instructions by phone and besides performing clerical tasks, they also assist . Try to use specific examples from your work or school history that relate to the question asked. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Apply online instantly. We reward continuous improvement and encourage you to own your own development. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Customer Care Representative, Human Resources - Texas Virtual (Work $50K-$69K Per Year (Glassdoor est.) * Demonstrate a positive attitude, self-awareness and embrace feedback * Strong attention to detail with critical thinking skills Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Inbound Customer Service Representative Jobs (with Salaries) 2022 View similar Customer Service / Guest Services jobs below. Our people are our greatest assets at Alight Solutions because People Matter! |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. View Job description, benefits and responsibilities. Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. * Make independent complex decisions within the scope of your authority Customer Support Representative Salaries in the United States for As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. This job listing has expired and the position may no longer be open for hire. Responding promptly to customer inquiries. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. This may include additional research and ongoing casework. Find out if you meet the requirements! 2023 The estimated base pay is $36,558 per year. Please enter a Name and Password so you can update your Job Alerts in the future. Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Customer Care Representative, Human Resources (Lincolnshire, IL) job Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. All Rights Reserved. This job is no longer accepting applications. See office directory * Able to work independently and to adapt to a rapidly changing environment Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Alight Customer Care Representative jobs - Indeed Work-Life Balance In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We recognize the importance of a work life balance. Additional pay could include bonus, stock, commission, profit sharing or tips. Explore open roles at Alight. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! to demonstrate your interest in the role. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. You have reached your maximum number of active job alerts. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Get hired today! disABLEDperson, Inc. is a 501(c)3 non-profit organization whose mission is to reduce the high unemployment rate of individuals with disabilities. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. This training will take place during the first 5-weeks of your employment, and the hours are full time. We've compiled a list of websites that offer tips and templates for creating a resume: Behavioral style interviews includequestions that will provide an insight on how you've performed and behaved in the past with actual results and scenarios. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Copyright 2023 Grabjobs Pte.Ltd. This is a 6 months project and we offer Full Time Shifts (Rotating). * Initiate new leave cases in our system * Diversity programs to ensure Alight promotes an INCLUSIVE, open culture with diversity in thought and style. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. Its a permanent virtual customer care representative Job. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. About Alight Solutions Alight is a leading cloud-based human capital technology and services. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. * Access customer accounts and product information, by toggling between multiple screens and systems, to provide accurate answers and support within the parameters of Alight's policies and procedures. You will We understand the powerful human connections that create success for organizations. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! Alight Solutions San Juan is looking for real people, who are passionate about customer care. They inform them about products and services, answer their questions and resolve their issues. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Browse by city or country to find one in your region. Customer Care Representative Greater Toronto Area, Canada. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Please note that all salary figures . We learn from one another, champion progress and challenge the status quo. Alight Solutions Customer Care Representative, Human Resources As a Customer Care Representative, you will report to a Customer Care Team Leader Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Customer Care Careers - Alight As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. Alight believes diversity should be visible, valued, and sustained throughout the organization. These teams are a critical component of Alights health care,retirement and HR-delivery services. Full Time Disabled Person, Inc. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. Central Region States: Alabama, Arkansas, Illinois, Iowa, Kentucky, Louisiana, Minnesota, Oklahoma, South Dakota, Tennessee, Texas, Wisconsin, Mississippi Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Customer Care Representative, Human Resources - Tallahassee, FL. job Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. From company leaders to our newest colleagues, we all play a role in bringing our values to life. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. At Alight, we are reimagining how people and organizations thrive. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Alight Solutions Customer Care Representative -Absence Management - Bilingual *Remote* Texas 30d+ Alight Solutions Leave of Absence Case Manager *Remote* Washington, DC 30d+ $50K-$68K Per Year (Glassdoor est.) Alight Easy 1-Click Apply. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. At Alight, we believe a company's success starts with its people. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Alight Solutions Customer Care Representative -Absence Management 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). We strive for Excellence Every Day by collaborating with our clients and colleagues. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos.