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apple tv audio sync issues

Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. Apple 4K TVs lip sync audio out of sync - Apple Community I love technology and like to talk about the latest news in the Tech industry. The Tom Hanks WWII movie . First, make sure youre running the latest tvOS version on your Apple TV. Thank you again, I misunderstood the status of the signal. I use my Airpods late at night so as not to wake my kids to watch stream TV. Oct 6, 2021 7:15 PM in response to dfried1. I have the same issues on almost all my streaming apps recently. Thank you for posting in Apple Support Communities. How to Fix Apple TV Video and Audio Sync Problems Apple TV audio/video sync issues Lately I've been having difficulty with lagging audio to video syncing with my Apple TV 4K. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Please investigate the root cause. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. Source. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. What can I do? Or even restart the show from the beginning. The company is currently conducting internal testing of the soon-to-be-launched application update. Pausing it and resuming fixes the audio (as does exciting and going back in, or fast forwarding and rewinding/scrubbing). Some TVs have an audio sync delay option in the tv settings. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Source. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Please refresh the page and try again. This is really blowing movie nights by the way. It either starts buffering, loses sync with the audio track or loses audio altogether. When the test is complete, click Done on your Apple TV or iPhone. Oct 2, 2021 3:04 PM in response to aigars16. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Happening to me too across multiple apps including Apple TV+. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. I have an LG CX model and work in the AV industry. the audio from the show or video doesnt work. My device is set to auto update and is current. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. Privacy Policy. Cookie Notice Apple TV 4K 2021 model audio sync issues - Apple Community The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. May 8, 2021 8:56 AM in response to DougCG. #1. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. dangregory, User profile for user: The only requirement is that your iPhone is close enough to your television for it to hear the sound. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Under Calibration, click Wireless Audio Sync. Try to check if your TV has one. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. I am tempted to try the Beta, but I am afraid that it will brick my AppleTV like a previous beta update. ask a new question. All postings and use of the content on this site are subject to the. company number 03997482, registered in England and Wales. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. I did notice that by using passthrough the lip sync returned. The service also helps one organize media from personal collections and online services. Apple TV is way more stable. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. This has been happening to me too except also with TV+ and iTunes. Agree, sync calibration seems to make it worse than if you didnt do it. On iPhone: Tap Continue on the Wireless Audio Sync box. Recalibration does nothing. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) Use HDMI ARC or eARC with your Apple TV 4K - Apple Support Plex - Audio Sync Issue - Roku Community Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. This occurs when using Appletv app on a TCL tv. omissions and conduct of any third parties in connection with or related to your use of the site. If not, then update the HomePods to 14.5 as well. A writer who usually finds himself on the other side of the spectrum. If you depend on your devices, wait for the final release. Your device will automatically restart while installing the updates. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Bigus_Phillus, User profile for user: I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Program Bose Remote To Samsung TvOnce the Sound Bar and TV can be Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. AppleInsider is one of the few truly independent online publications left. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Aug 12, 2021 4:25 PM in response to Ccastle84. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. After a fresh run of the wireless audio sync it has fixed the problem and is beautifully in sync! Buy, install, and forget about it. That's why we strongly recommend staying away from developer previews unless you need them for software development, and using the public betas with caution. All dolby 5.1 encoding. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. I have similar problem. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Get the best of iMore in your inbox, every day! phillyknight, User profile for user: Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Thank you for confirming there are no differences in audio formats with both setups. Want to know more about us? Disable Match Frame Rate, enable Game Mode, or reset all your settings. Especially the audio in movies dropping out. iOS 13 uses your iPhone microphone to fix Apple TV audio sync issues Rcxecutioner, User profile for user: Also every 10 mins or so there's some sort of static issue. It was on there for TVos 14.4 and have no idea why they took it out. This doesn't look like a fluke. However, plays fine on the actual server. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Before this, he worked in the technology field across different industries, including healthcare and education. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. Note: This issue applies to some TV models released in 2019 or later. The test itself doesn't require further interaction. Audio sync issues, definitely caused by Apple TV : r/appletv Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). For more information, please see our The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. tvOS 14. How can they mess it up at generation 15 ? I now have a denon x3700h, to also play ATMOS content as I have those speakers. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. If anything changes, we'll update this post. Just updated to the latest 14.6 release (version released yesterday). Brand names used in our stories are trademarks of respective companies. NY 10036. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. provided; every potential issue may involve several factors not detailed in the conversations Delay audio sync Samsung Q950T with APPLE TV 4K 2021 Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. On Apple TV: Click on the Settings app on the Home screen. Really frustrating that this feature doesn't work. With that said, there does exist a couple of nifty workarounds . Plex Audio Sync Issue on Apple TV: How to Fix - DroidWin When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). and our Frustrating indeed. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. After update to tvOS15, sound and audio become more and more out of sync with time. Reboot the wifi router as well. Irritating Reassures me I'm not loosing anything by using ARC. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Logitech offers a full lineup of remotes that are compatible with Apple TV at various price points. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Here's how the Galaxy S23 compares against the iPhone 14 Pro. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Yep, same here. Oct 4, 2021 1:09 PM in response to elmofles. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. 1 Home Entertainment Tech Resource. When you purchase through links on our site, we may earn an affiliate commission. Here's how it compares to the 2022 13-inch MacBook Pro with M2. Oct 5, 2021 6:16 AM in response to dangregory. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. I have the same issue although I'm using bose smart speakers within my audio environment. Audio playback sounds really odd on a surround sound system. Makes viewing intolerable. 141. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Is there a workaround to fix this? Not sure if you reset the Apple TV or HomePods or both? Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. Oct 3, 2021 11:40 AM in response to aigars16. It is getting really frustrating. I am available to assist in any troubleshooting. Apple TV sound out of sync - Apple Community This site contains user submitted content, comments and opinions and is for informational purposes May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. 1-800-MY-APPLE, or, Sales and But I have had nothing but problems. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Sep 30, 2021 3:10 AM in response to Bryantrichar, Same here, i've done a lot of test and this is just shameful. This doesnt correct itself until I restart the Apple TV. Some viewers also experience choppy audio and video during playback on the app. Very annoying. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. It NEVER did this in any earlier OS. Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Hasnt been a problem in the past. Apple disclaims any and all liability for the acts, Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I'm about ready to sell this thing and buy Apple TV. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Oct 8, 2021 6:36 PM in response to Ccastle84. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Spatial Audio Delay with AirPods Pro : r/appletv - reddit If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. Darryl0289, User profile for user: When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. It makes things basically unwatchable. Apple TV 4K (2021) Audio Sync Issues : r/appletv - reddit Nov 30, 2022. All are using AAC audio codecs. In a 30 min show I'll have to do this 3-5 times. Reportedly, the issue is limited to the Plex app. We learn about Apple software updates as they're released, too. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Very frustrating. The video signal is processed by. Apple TV+ subscribers irked by 'Greyhound' audio sync issue The hypothesis, however, does not account for audio trouble experienced on third-party hardware. All postings and use of the content on this site are subject to the. This problem has been present for months but has gotten significantly worse recently. Same thing here using airplay with my demon amp after updating tvOS to 15. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. One could get rid of the issue by switching to the Infuse client. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. On all 4 of my AppleTVs. ask a new question. During this time, Apple could change the process or remove the tool from a future beta version. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Fix? I've run the wireless audio calibration multiple times (with my iPhone), reset and wiped the whole device, calibrated on different format modes, and it still isn't syncing. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Those affected can try it as a potential workaround and see if it helps. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Complete mess. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. any proposed solutions on the community forums. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. No problem when the Apple TV is plugged on the TV but I lose ATMOS. Update the software on the iOS device you set up HomePods with Try restarting them first. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). I have to add +250 to 300ms to have the sound properly adjusted. Audio still out of sync from ATV to home pods. This adjustment should resolve the issue for the time being, at least until the official fix arrives. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. The issues occur with all streaming services but seem to . You might try to reach out to Netflix or HBO to see if there are settings within the app that need to be adjusted. Apr 30, 2021 7:08 AM in response to ashtv. Thats why I bought these. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Also a photographer when in the mood. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. This thread leaves me to believe its not just my tv. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. To start the conversation again, simply Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Again, this seems to happen most frequently with Netflix and HBO Now. The Plex audio sync problems has happened before with the Ultra. dfried1, User profile for user: My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Here's how they stack up versus the M1 Max and M1 Pro models. So this seems to be purely related to the stream being played back from the Apple TV. any proposed solutions on the community forums. Tried everything without luck. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Want to know more about us? With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. Spectrum TV App audio out of sync today : r/Spectrum YouTube TV audio sync issues after 5.1 surround sound update - PiunikaWeb Aug 22, 2021 12:06 PM in response to Ccastle84. The TvOS 15.1 does not fix the problem. Please help! #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. The problem happens multiple times on every episode I play, currently NCIS. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. This is happening across all of the live streaming apps. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Before its debut on Roku and Fire TV . This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Benfeever, User profile for user: Im not sure why this has occurred especially given the cost of two homepods. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. I have Dolby enabled incl. Celkins0, User profile for user: The feature is baked into the latest iOS 13 developer beta. Wait until Apple TV downloads the update. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro. Notably, some Nvidia Shield TV users are also facing this issue.