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axs ticket refund insurance
By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. You agree that we may perform these actions, including, but not limited to, addition or correction of account profile information, addition of additional forms of electronic identification to your account, transferring tickets to others, listing tickets for sale, and/or purchasing tickets. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Front row or on the aisle? If you have bought your tickets at the venue's box office? The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. If buyers Payment Method provider does not remit payment, the transaction will be canceled. You should evaluate your risk in determining whether to attend the event. Occasionally, we may require that the physical ticket is sent to us. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. and our Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Fan Update. You will be entitled to a refund unless otherwise notified directly by your point of purchase. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. T&Cs may apply.'. These documents are require to process your application and you are unable to submit your application without these documents. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. For tickets to events located in the United States, the Service is operated by AXS Group LLC. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. You may also be linked to a third-party site, which is not affiliated with our Service. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Has anyone experienced anything similar? You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Violation thereof is grounds for revocation, seizure or cancellation without refund. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. We can't reclaim the money and issue the refund to a new card for you. TicketPlan cannot be held responsible if incorrect banking details are provided. They lure you into buying the insurance but little did I know that a refund will be issued . For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. Please read this Agreement carefully, because it is a contract that affects your legal rights. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Below you'll find an important update on COVID-19 and your events. SEARCH/NO EXPECTATION OF PRIVACY. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. a very friendly member of staff :) Date of experience: 16 February 2023. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. To read the updated Privacy Policy, please. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. It's all a fan needs, all in one app. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). How do I get my . Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. Please note: If you are applying for a refund for one of the below circumstances, this falls outside of the scope of the TicketPlan Protection, subject to the Terms and Conditions provided at the time of purchase, and a refund cannot be provided: If the circumstance is not listed above, it is likely it will fall outside of the scope of the TicketPlan Protection, however, please detail your circumstances in the box below and we will consider your request further. We have made changes to our Privacy Policy. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). OH MY FUCKING GOD! We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. If you have not received your tickets 3 days before your . To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. They will pursue AXS who in turn, will keep your money. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Please make sure to review the terms and conditions that you will find on these third-party sites. A per-order delivery fee may also be assessed, depending on the delivery method. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. x. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. We act on behalf of a seller (our Client) when selling Primary tickets. Unfortunately, we will not be able to issue a refund on your ticket insurance. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. The refund will be issued to the Payment Method on file. Please contact the venue directly for a refund. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. How do you send documents to Uber? All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. If they allow it, you'll get a refund. . However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I don't know why LiveNation pushes them, but it . Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case.
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